FAQ

Customer Service

 

E-MAIL: info@prasthebandit.com
Business Hours: Monday – Friday 9:00am – 5:00pm Sg time
*Please allow 24 business hours for a response

NO REFUNDS of All limited edition products, ALL SALES ARE FINAL!

 

Why are some of your stuff priced high?

 

Most of the stuffs are made, manufactured and printed by ourselves, which costs a bit more. Everything is limited edition and Unique. ( you cannot find anywhere else) Making the brand limited edition means we do not mass produce our stuff, which allows prices to rise. This is a home grown business, not a corporation.

 

Colors

 

We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

 

Privacy policy

 

We respect your right to privacy. Pras will not share or sell your personal information with anyone. Any personal information collected by us during your visit to prasthebandit.com will be kept private, secure and confidential, and stored for ordering/ shipping purposes only. During checkout on our online store you may choose to add your email address our mailing list; in this case we will use your email address to send you our regular newsletter emails. You may unsubscribe from these communications at any time by following the instructions in our newsletter emails.

 

Product availability

 

Although availability may be indicated on the Site, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.

 

Shipping and Shipping cost

 

Pras provides a default Traceable and very reliable. This shipping method takes anywhere from 2 to 14 business days depending on your location. If you would like to opt for a faster Express Shipping service please contact us prior to putting in your order to Upgrade your shipping method for an added fee.

 

SHIPPING PROCESSING

 

• Most orders will be processed and shipped within 2 business days
• Orders received after 12:00pm will be processed the next business day
• We do not ship on Saturday, Sunday or Holidays
• E-mail notification with your tracking number will be sent once your order ships from our warehouse

 

Where does this store ship from?

 

We are ship from singapore to anywhere in the world

To Trace your shipped order please visit here: http://www.singpost.com.sg/ra/ra_article_status.asp

 

How long will it take to receive my order?

 

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

 

Payment Option

 

We accept only Paypal as a payment option,
For locals orders (singapore) we accept both Paypal & ATM / iBanking Transfers
For more payment option please contact us for more detail
info@prasthebandit.com